Amazing service from start to finish, with all the details explain & kept informed throughout the process. All very relaxed and no pressure on making decisions throughout. We originally used concept mortgages for the purchase of our first house & 5 years later return to sort out the remortgaging. Great advice offered to our specific needs. Couldn't recommend enough & will most certainly be returning again :)
Fantastic service, 100% recommend Mark put our minds as ease as soon as we spoke on the phone and was able to sort out our mortgage so quickly and efficiently in such a short time frame. Especially with the way the rates are rising at the moment, we can't thank him enough for all his help and finding us a great fixed rate. Thanks Mark, we will definitely be back in the future.
I can't recommend Concept Mortgages enough, we had some quite difficult circumstances to navigate and Mark helped us every step of the way, putting in extra hours on more than one occasion to get our application through, which has saved us orders of magnitude more than it cost to use them. They have fantastic communication and levels of service which exceeded our expectations, worth every penny and more. If I ever buy a another house I'll be sure to return.
Couldn’t recommend concept mortgages enough! Christian, Sharon and the team have always gone the extra mile to make the process as smooth as possible for us! Excellent customer service, super friendly and professional. Always available for questions and advice. Brilliant company to use to make what can be a stressful process simple!